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Mountains

Privacy Policy

1. Introduction

Cemanet Technologies values your privacy. To offer better protection of your privacy, we provide this Privacy Policy outlining our online information practices and the choices you can make regarding the collection and use of personal information. Our Privacy Policy describes what personal information we may collect and how we may use and protect any personal information that is made available to us. Your usage of our website constitutes your acceptance of this Privacy Policy.

2. External Links

Our website may contain links to other websites. These links lead to websites operated by third parties who are not affiliated with us. Unless expressly disclosed, we do not endorse, recommend or guarantee any third-party products and services by providing links to an external website or webpage and therefore, we are not responsible for the content of any external website. This Privacy Policy does not apply to third party websites.

3. Information Collected

  1. Personal Information
  2. You may be required to provide the following personal information which we collect to enable us verify whether you are entitled to access and use certain information, materials and services available on our website, to enhance your site visit, to assist you with customer service or technical support issues; your name, e-mail address, business name, product preference information, phone number and identification number among other personal information.

  3. Non-Personal Information
  4. Our website will recognize non-personal information including but not limited to IP address, date and time of access, number and frequency of visits and visitors among other information. Such information is used to internally improve our website, product development and marketing purposes generally.

4. How we use Personal Information

The personal information you provide to us will be kept confidential and be used to support your customer relationship with us and to notify you of special offers and updated information from us or offers from third parties that we think may be of interest to you. You may be required to submit limited personal information when accessing the services including a username, email address and password for the purposes of protecting user accounts against unauthorized access.

5. Disclosure of Information

Any disclosure of your personal information shall be in accordance with applicable law and regulations. We shall assess and review each application for information and may decline to grant such information to the requesting party. We may disclose your information to:

  1. Law-enforcement agencies, network providers, regulatory authorities, courts or other statutory authorities in response to a demand issued with the appropriate lawful mandate and where the form and scope of the demand is compliant with the law;
  2. Emergency service providers when you make an emergency call (or where such disclosure to emergency service providers is necessary for your rescue, health and safety);
  3. Third-party service providers or consultants who require access to that data to perform their work on our behalf for the purpose of helping us deliver our services;
  4. Any other person that we deem legitimately necessary to share the data with.

6. Our Commitment to Information Security

We are committed to maintaining the confidentiality, integrity and security of personal information and we will take all appropriate security measures to ensure that any personal information that is availed to us will be protected against loss, destruction and damage, and against unauthorized or accidental access, processing, erasure, use, transfer, modification, disclosure or other misuse.

7. Amendment of this Privacy Policy

Our Privacy Policy may be updated from time to time at our discretion and changes will become effective upon posting to the website.

If you terminate your relationship with us, portions of your personal information may be retained in our systems for as long as is reasonably necessary to assist us in meeting our legal compliance obligations.

8. How to Contact Us

If you would like to contact us for any reason regarding our Privacy Policy i.e. questions, comments, concerns or feedback, you can email us on info@cemanet.co.ke or submit a request via our digital platforms through www.cemanet.co.ke.